Last updated: 05/08/2026
This privacy policy explains how The Hair Salon (“we”, “us”, “our”) collects, uses and protects your personal information when you use our website, www.the-hair-salon.co.uk. We are committed to protecting your privacy and to handling your data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
Who we are
For the purposes of data protection law, the data controller is:
The Hair Salon
43–45 Worrall Road, Wadsley, Sheffield, S6 4BA
Email: info@the-hair-salon.co.uk
Telephone: 0114 234 4025
If you have any questions about this policy or about how we handle your personal data, please contact us using the details above.
What information we collect
Our website does not offer user accounts or logins, so we collect only a limited amount of personal information:
- Enquiry form – when you send us a message using the enquiry form on our website, we collect your name, email address, telephone number and the content of your message.
- Newsletter subscriptions – if you subscribe to our newsletter, we collect your email address so we can send you promotions, news and updates.
- Technical and usage data – like most websites, we may automatically collect limited technical information, such as your IP address, browser type, device information and how you use our site. This is usually collected through cookies and similar technologies (see the Cookies section below).
Please do not include sensitive personal information – such as details about your health, medical conditions or allergies – in the enquiry form. Any information of this kind needed for a treatment (for example for patch tests, allergy testing or beauty and aesthetic treatments) is collected and handled separately at the salon, with your consent, at the time of your appointment.
Booking an appointment
Online bookings are handled through our salon booking system, provided by Shortcuts Software (UK) Limited. When you follow a link from our website to book online, you are taken to Shortcuts’ booking portal, and the personal and appointment details you enter there are processed through their system on our behalf. Shortcuts acts as our data processor for this information. You can review how Shortcuts handles data in their privacy policy at www.shortcuts.co.uk/privacy-policy.
How we use your information
We use the personal information we collect to:
- respond to your enquiries and provide the information you have requested;
- arrange and manage your appointments;
- send you our newsletter and marketing communications, where you have asked us to;
- operate, maintain and improve our website; and
- comply with our legal and regulatory obligations.
Our legal basis for processing
Under the UK GDPR, we rely on the following lawful bases for processing your personal data:
- Consent – for example, where you subscribe to our newsletter or agree to non-essential cookies. You can withdraw your consent at any time.
- Legitimate interests – to respond to enquiries, to run and promote our business, and to keep our website secure and working properly, provided our interests do not override your rights.
- Contract – to take steps to arrange a service you have requested.
- Legal obligation – where we need to process data to comply with the law.
Marketing and our newsletter
If you subscribe to our newsletter, we will use your email address to send you promotions, news and updates about the salon. You can unsubscribe at any time using the link in any of our emails, or by contacting us directly, and we will stop sending you marketing communications.
Cookies
Our website uses cookies and similar technologies to help it function and, where you consent, to understand how the site is used. Cookies are small text files stored on your device.
- Essential cookies are necessary for the website to work and cannot be switched off.
- Analytics and other non-essential cookies are only set with your consent, and help us measure and improve how the site performs.
Where our site includes content from third parties, those providers may also set their own cookies. You can control or delete cookies through your browser settings and through our cookie consent tool. For more information about cookies generally, see the ICO’s guidance on cookies.
Sharing your information
We do not sell your personal information. We may share it with trusted third parties who help us operate our website and business, including our website hosting provider, our booking system provider (Shortcuts Software), and any analytics providers we use. These parties only process your data on our instructions and are required to keep it secure.
Our website also links to our social media pages on Facebook, X (formerly Twitter) and Instagram. If you follow these links, those platforms will handle your information under their own privacy policies, over which we have no control.
We may also disclose your information where we are required to do so by law, or to protect our legal rights.
How long we keep your information
We keep personal information only for as long as necessary for the purposes for which it was collected, or as required to meet legal or regulatory obligations. Enquiry correspondence is typically kept for [retention period, e.g. 12–24 months]; newsletter subscriptions are kept until you unsubscribe.
How we protect your information
We take appropriate technical and organisational measures to keep your personal information secure and to protect it against unauthorised access, loss or misuse. However, no transmission of data over the internet can be guaranteed to be completely secure.
Your rights
Under UK data protection law, you have a number of rights in relation to your personal data. These include the right to:
- be informed about how your data is used;
- request access to the personal data we hold about you;
- request that inaccurate data is corrected;
- request that your data is erased;
- restrict or object to our processing of your data;
- request the transfer of your data (data portability); and
- withdraw your consent at any time, where we rely on consent.
To exercise any of these rights, please contact us using the details at the top of this policy. We will respond within the timescales required by law.
Complaints
If you are unhappy with how we have handled your personal data, please contact us first so we can try to put things right. You also have the right to complain to the Information Commissioner’s Office (ICO), the UK’s data protection regulator:
Information Commissioner’s Office
Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF
Helpline: 0303 123 1113
Website: ico.org.uk
Changes to this policy
We may update this privacy policy from time to time. Any changes will be posted on this page with a revised “last updated” date. Please check back periodically to stay informed.
Contact us
If you have any questions about this privacy policy or our data practices, please contact us:
The Hair Salon
43–45 Worrall Road, Wadsley, Sheffield, S6 4BA
Email: info@the-hair-salon.co.uk
Telephone: 0114 234 4025